High
POOR PILOT FLAME on Chaffoteaux Britony II 50FF

Your boiler is struggling to keep its ignition flame lit, which prevents the main burner from starting and stops your heating and hot water from working.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

I) Pilot injector dirty/damaged; II) Wrong injector; III) Pilot head blocked; IV) Faulty pilot tube

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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