Chaffoteaux Britony II 50FF Fault codes & diagnostics

22 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 29 kW 2000-2006 Discontinued
GC Number 52-980-21

Replaced by: Britony Combi SE

Download the Chaffoteaux Britony II 50FF manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Each cell = one fault code. Hover to identify.
6 Emergency 13 High 3 Medium

All 22 documented codes

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8.1

Your boiler is failing to ignite its flame, which means it cannot produce any hot water or heating for your home.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Gas valve
  • PCB

Related codes

8.2

Your boiler is struggling to keep its internal ignition flame lit, which prevents the main burner from starting and means you will currently have no hot water or heating.

High Engineer only £120-250

Parts commonly replaced

  • Pilot injector
  • Spark electrode
  • Ignition lead
  • PCB

Related codes

8.3

Your boiler is failing to keep its small starter flame lit, which prevents the main system from firing up to provide you with heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Thermocouple
  • Pilot assembly
  • Ignition electrode

Related codes

8.4

Your boiler is failing to keep its internal pilot flame lit, which means it cannot safely ignite the main burner to provide heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Thermocouple
  • Pilot assembly
  • Ignition electrode

Related codes

8.4.1

Your boiler is failing to ignite the flame needed to produce heat or hot water, meaning it has currently stopped working.

High Engineer only £120-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

8.4.2

Your boiler is struggling to keep the flame lit while you are trying to use hot water, causing it to cut out during use.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Diverter valve diaphragm
  • PCB

Related codes

8.5

Your boiler is currently unable to ignite its main flame, meaning it cannot produce any hot water or heating for your home.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)
8.6

The internal valve used to control your boiler's gas supply is sticking, which is preventing the system from igniting properly.

Emergency Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • Gas control tap

Related codes

8.7

Your boiler is struggling to heat the water to the required temperature, likely due to a sensor reading issue or a flow problem.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • PCB
  • Diverter Valve

Related codes

8.8

Your boiler has detected that the main gas control knob or internal valve is not moving or operating as it should, which is preventing the boiler from firing up safely.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve assembly
  • Gas control solenoid
  • Wiring harness

Related codes

Showing 11–20 of 22
8.9

Your boiler is not burning fuel correctly, which is causing dangerous soot buildup and indicates a significant risk of carbon monoxide production.

Emergency Engineer only £150-300

Parts commonly replaced

  • Burner assembly
  • Flue seal
  • Gas valve

Related codes

8.11

Your boiler is not burning fuel correctly, which is causing soot buildup and indicates a serious issue with the combustion process.

Emergency Engineer only £150-300

Parts commonly replaced

  • Burner assembly
  • Venturi
  • Gas valve

Related codes

8.12

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is a silver braided hose with one or two valves connecting your boiler to the mains water supply.
  2. Open the valve(s) slowly to allow water into the system while watching the pressure gauge on the front of your boiler.
  3. Stop filling when the needle reaches the green zone, typically between 1 and 1.5 bar, then tightly close the valve(s).

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

8.13

Your boiler is struggling because it has detected air or built-up debris circulating inside it, causing loud banging or kettling noises.

Medium DIY-safe £120-250

What to check first

  1. Check your boiler pressure gauge to ensure it is between 1 and 1.5 bar
  2. Bleed all radiators in the house to release any trapped air
  3. Ensure all thermostatic radiator valves are fully open to allow water to circulate

Parts commonly replaced

  • Central heating system filter
  • Pump
  • Heat exchanger

Related codes

EXPLOSIVE IGNITION

Your boiler is struggling to light smoothly, resulting in a small mini-explosion inside the unit when it finally fires up, which can damage your internal components.

Emergency Engineer only £150-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Burner manifold
HEATING BODY NOISE

Your boiler is making loud banging or kettling noises because the internal components are struggling to process heat due to a buildup of mineral deposits or restricted water flow.

Medium Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • Pump
  • System filter
INSUFFICIENT WATER FLOW

Your boiler is struggling to detect enough water flowing through it to safely start your hot water or heating.

High Engineer only £120-220

Parts commonly replaced

  • Water governor
  • Diverter valve diaphragm
  • Venturi
LOW WATER TEMPERATURE

Your boiler is failing to heat your water properly because it is struggling to get enough gas or manage the water flow effectively.

High Engineer only £120-250

Parts commonly replaced

  • Venturi
  • Water governor assembly
  • Gas valve
MAIN BURNER DOES NOT LIGHT

Your boiler is failing to ignite the main flame, which means you currently have no heating or hot water because the system cannot produce heat safely.

High Engineer only £150-350

Parts commonly replaced

  • Diaphragm
  • Gas valve
  • Venturi nozzle
  • Ignition electrode
PILOT FLAME DOES NOT LIGHT

Your boiler is failing to ignite because it cannot start the initial pilot flame required to begin the heating process.

High Engineer only £120-250

Parts commonly replaced

  • Pilot injector
  • Ignition electrode
  • Ignition lead
  • PCB
Showing 21–22 of 22
PILOT WILL NOT STAY ALIGHT

Your boiler is failing to keep its small pilot flame lit, which prevents the main heating system from starting up safely.

Emergency Engineer only £120-250

Parts commonly replaced

  • Thermocouple
  • Gas valve unit
POOR PILOT FLAME

Your boiler is struggling to keep its ignition flame lit, which prevents the main burner from starting and stops your heating and hot water from working.

High Engineer only £120-220

Parts commonly replaced

  • Pilot burner assembly
  • Pilot injector
  • Pilot tube

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.