High
8.2 on Chaffoteaux Britony II 50FF

Your boiler is struggling to keep its internal ignition flame lit, which prevents the main burner from starting and means you will currently have no hot water or heating.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Poor Pilot Flame

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

8.1View →8.3View →

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