High
MAIN BURNER DOES NOT LIGHT on Chaffoteaux Britony II 50FF

Your boiler is failing to ignite the main flame, which means you currently have no heating or hot water because the system cannot produce heat safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

I) Gas service tap not open fully; II) Gas pressure low; III) Water rate low; IV) Gas valve not opening; V) Diaphragm punctured; VI) Venturi blocked or loose; VII) Gas control tap faulty; VIII) Wrong injector; IX) Slow ignition device stuck or wrongly adjusted

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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