High
PILOT FLAME DOES NOT LIGHT on Chaffoteaux Britony II 50FF

Your boiler is failing to ignite because it cannot start the initial pilot flame required to begin the heating process.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

I) Gas service tap closed; II) Air in pipe; III) Pilot injector blocked; IV) No ignition spark

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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