High
No burner ignition on Ferroli Optimax

Your boiler is not lighting, which means you have no heating or hot water because the system cannot produce a flame.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Make sure that the gas cocks ahead of the boiler and on the meter are open. Press the RESET button (for 1 second). In case of repeated shutdowns, contact the Ferroli Service.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful