What the manual says
Manufacturer manualStatus of the 24V room thermostat
From this model's manual
Verified against the Glow Worm Sustain 12s installation & service manual, page 29.
DIY fix possible
Check your wall thermostat to see if it is set to 'on' or 'heating demand'.Turn the temperature setting on your wall thermostat down to see if the status code changes.If the code persists while the heating is off, consult your thermostat manual for wiring or battery issues.
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