What the manual says
Manufacturer manualNo heating demand: Summer mode, eBUS controller, waiting period
From this model's manual
Verified against the Glow Worm Sustain 12s installation & service manual, page 33.
DIY fix possible
Check your room thermostat or boiler programmer to ensure it is set to 'on' or 'heating' modeIncrease the target temperature on your controller to exceed the current room temperatureCheck if your heating system is currently in summer mode and switch it to winter mode if you require radiators
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