Medium
S.53 on Glow-worm Sustain 12s

Your boiler has temporarily stopped because it cannot circulate water properly, likely due to low pressure or an issue with the water flow through your radiators.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Product in waiting period/operation block function due to low water pressure (flow/return spread too large)

From this model's manual
Verified against the Glow Worm Sustain 12s installation & service manual, page 33.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check your boiler's pressure gauge and ensure it is between 1 and 1.5 bar.If the pressure is low, use the external filling loop to top it up to the correct level.Check all radiators are turned on and that the valves are not closed, which may be restricting water flow.

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