High
41 on Grant Spira

Your boiler is struggling to get the wood pellets to catch fire, so it is currently pausing its startup process.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

WAIT LIGHTING – IGNITION: Period of time given for pellets to light.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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