High
FAILED PELLET LIGHTING on Grant Spira

Your boiler has stopped working because it has completely run out of wood pellets.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

The error message displayed on the burner control panel screen if the bulk store and pellet hopper are both allowed to run out of pellets.

From this model's manual
Verified against the Grant Spira installation & service manual, page 9.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like FAILED PELLET LIGHTING: no call-out fees, no surprise bills.

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