Emergency
PELLET FEED TUBE STAT TRIPPED on Grant Spira

Your boiler has detected heat moving in the wrong direction through the pellet fuel system, which has triggered a safety shut-off to prevent fire risk.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

The pellet feed tube (burn back) thermostat has activated. Possible causes include a damaged delivery hose, overflowing ash pan, incorrect combustion chamber draught, blocked condensate trap, or inadequate room ventilation.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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