High
Err on Heatline Capriz Plus

Your boiler's electronic display panel is failing to communicate with the internal system, which means the boiler cannot operate or respond to your commands.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

User interface fault: Defective user interface

From this model's manual
Verified against the Heatline Capriz Plus installation & service manual, page 31.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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