High
Flow return reversed on Ideal Concorde

Your boiler is confused because the pipes measuring the water temperature seem to be the wrong way around or a sensor has come loose.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check if the flow thermistor is correctly clipped to pipe. If not, replace flow thermistor.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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