Medium
4.12 on Ideal Logic Max Heat 2

Your boiler is providing central heating as normal, but it is currently unable to heat your hot water.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

No DHW Operation

Shared across the Logic Max HEAT2 range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal components stop responding to a request for hot water, even though the central heating continues to work. The most common reason is a failure in the communication between the flow turbine, which detects when you turn a tap on, and the diverter valve that directs heat to your water.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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All 84 fault codes on the Logic Max Heat 2

Seeing a different code? Every code this model can display, in one place.

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