Medium
4.15 on Ideal Logic Max Heat 2

Your boiler is providing central heating for your radiators as normal, but is failing to heat your hot water tank or taps.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

No HW But CH Ok

Shared across the Logic Max HEAT2 range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal components or external controls fail to signal that the hot water needs heating, even though the central heating for your radiators is working fine. The most common reason is a faulty motor or sensor that prevents the heat from being diverted away from the radiators and toward your hot water cylinder.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 84 fault codes on the Logic Max Heat 2

Seeing a different code? Every code this model can display, in one place.

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