Medium
81 on Ideal Response

Your boiler is successfully heating your radiators, but it is failing to heat the water for your taps and showers.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

CH but no HW

From this model's manual
Verified against the Ideal Response installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 81: no call-out fees, no surprise bills.

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