High
BLANK DISPLAY on Ideal Vogue System

Your boiler has no power or the control screen has failed, meaning the heating and hot water will not work until electricity is restored to the unit.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Turn power off and on

From this model's manual
Verified against the Ideal Vogue System installation & service manual, page 60.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control system loses electrical power or the communication between the internal components is broken. The most common reasons are a blown internal fuse caused by a temporary power surge or a hardware failure within the main circuit board or display screen.

This issue can be more common during the winter months or during stormy weather, when power fluctuations and grid surges are more likely to occur.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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