High
PUMP ROTOR BLOCKED on Ideal Vogue System

The pump responsible for pushing hot water to your radiators and taps has stopped spinning, likely due to a buildup of debris or sludge.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Unblock Pump

From this model's manual
Verified against the Ideal/Ideal Vogue System installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →
Boiler cover options

Avoid the next call-out bill

A cover plan would handle faults like PUMP ROTOR BLOCKED: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

All 38 fault codes on the Vogue System

Seeing a different code? Every code this model can display, in one place.

4.44.54.64.74.84.94.104.114.124.134.144.154.16BLANK DISPLAYFAN FAULTFLAME LOSSFLAME ON BEFORE GV ONFLOW THERMISTOR FAULTFLOW/RETURN REVERSEDFLOW/RETURN THERMISTOR FAULTIGNITION LOCKOUTLOW MAINS VOLTAGELOW WATER PRESSURENO CONNECTION TO PRIMARY PCBNO DHW BUT CH OKNO WATER FLOW FAULTOUTSIDE SENSOR FAULTOVERHEAT LOCKOUTPCB FAULTPCB REPLACEDPUMP LOW VOLTAGE FAULTRETURN THERMISTOR FAULTSERVICE DUETHERMAL FUSE LOCKOUTTHERMISTOR FAULTTOO MANY RESETSTOO MANY RESTARTS

Related guides you might find useful

Radiators cold at the bottom

Sludge build-up — needs flushing, not bleeding.

Read →

Banging / kettling / whistling noise

Each noise points to a different fault.

Read →

No hot water but heating works

Almost always a stuck diverter valve on combis.

Read →