High
FLOW/RETURN REVERSED on Ideal Vogue System

Your boiler has detected that the water pipes supplying heat to your home have been connected the wrong way around or a temperature sensor has been installed in the wrong location.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Check if Flow Thermistor correctly clipped to pipe

From this model's manual
Verified against the Ideal Vogue System installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like FLOW/RETURN REVERSED: no call-out fees, no surprise bills.

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