Johnson Starley C16d Fault codes & diagnostics

44 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 16.1 kW 2006-2009 Discontinued

Replaced by: Quantom

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42 High 1 Medium 1 Low

All 44 documented codes

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13

Your boiler has been manually reset too many times in a single hour and has locked itself for safety.

Medium DIY-safe £0-120

What to check first

  1. Turn off the power supply to the boiler at the fused spur switch.
  2. Wait for at least 60 minutes without touching the controls to allow the internal timer to reset.
  3. Restore power and attempt one single manual reset on the boiler unit itself.

Parts commonly replaced

  • No parts usually required
  • PCB (if timer circuit is faulty)
21

Your boiler's internal computer is having trouble processing signals from its electronic sensors, which has caused the system to shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Module
25

Your boiler's internal computer chips are failing to communicate correctly because of a software conflict or a hardware memory error.

High Engineer only £250-£450

Parts commonly replaced

  • ESYS Control Board
  • Main PCB

Related codes

26

Your boiler is struggling to keep its flame lit and has shut down for safety after failing to stay ignited five times in a row.

High Engineer only £120-350

Parts commonly replaced

  • Flame sensing electrode
  • Ignition control board
  • Gas valve
  • Fan
30

Your boiler has stopped working because it has detected an electrical fault with the internal sensor that monitors air temperature.

High Engineer only £120-210

Parts commonly replaced

  • Duct air temperature sensor
  • Wiring harness

Related codes

31

Your boiler has lost its connection to the sensor that monitors air temperature, preventing it from heating up safely.

High Engineer only £90-160

Parts commonly replaced

  • Duct air temperature sensor
  • Wiring harness

Related codes

34

Your boiler is not receiving enough electrical power from your home's supply to operate safely.

High Engineer only £90-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Electrical wiring harness
  • Voltage protector/regulator
43

Your boiler has detected an electrical fault with the internal sensor that monitors the temperature of the air returning to the unit, causing it to shut down for safety.

High Engineer only £120-210

Parts commonly replaced

  • Return air temperature sensor (thermistor)
  • Wiring harness
  • Control board
45

Your boiler has detected a technical fault with the sensor that monitors exhaust gases, causing the system to shut down for safety.

High Engineer only £120-240

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
  • Control PCB

Related codes

46

Your boiler has stopped working because it cannot detect the temperature of the exhaust gases, causing it to shut down for safety.

High Engineer only £120-190

Parts commonly replaced

  • Flue gas temperature sensor (NTC)
  • Wiring harness

Related codes

Showing 11–20 of 44
57

Your heater is getting too hot because the air cannot flow through the system properly, causing it to shut down for safety.

High DIY-safe £90-180

What to check first

  1. Check all warm air vents throughout the house are fully open and not obstructed by furniture or curtains
  2. Inspect the air filter and clean or replace it if it is clogged with dust
  3. Ensure the return air grille is clear of any blockages

Parts commonly replaced

  • Air filter
  • Fan motor capacitor
  • High limit thermostat
B17

Your boiler's internal fan is spinning at the wrong speed, preventing the heater from starting safely.

High Engineer only £250-£480

Parts commonly replaced

  • Combustion air fan
  • Main PCB
  • Wiring harness

Related codes

B18

Your boiler has shut down because the air in your heating ducts is getting too hot, which can happen if air isn't flowing freely through your home.

High DIY-safe £120-280

What to check first

  1. Check that all warm air vents and registers in every room are fully open and not blocked by furniture or curtains.
  2. Inspect the return air grille (usually a large vent in a hallway) and ensure it is clean and unobstructed.
  3. Check the air filter (if accessible) and replace it if it is clogged with dust.

Parts commonly replaced

  • Air filter
  • Limit thermostat
  • Circulating fan motor

Related codes

B19

Your heater has detected that the air returning to the unit is too hot, causing it to shut down to prevent overheating.

High DIY-safe £90-180

What to check first

  1. Check that all internal room vents and grilles are open and unobstructed
  2. Inspect the air filter and clean or replace it if it is clogged with dust
  3. Ensure no furniture or curtains are blocking the return air intake

Parts commonly replaced

  • Air filter
  • Return air thermistor
  • Control PCB

Related codes

B24

Your boiler's main internal computer has developed a malfunction and is unable to manage the heating process correctly.

High Engineer only £280-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Module

Related codes

B25

Your boiler's internal computer has encountered a critical error and can no longer control the heating system safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Control Board)
  • Wiring harness

Related codes

B26

Your boiler has detected that the electricity supply coming from the mains is too low for it to operate safely, causing it to temporarily shut down.

High Engineer only £100-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Mains voltage stabilizer

Related codes

B28

Your boiler's main internal computer has developed a malfunction and is unable to communicate with the rest of the unit.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

B29

Your boiler's main internal computer has developed a technical fault and can no longer control the heating process safely.

High Engineer only £280-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Box

Related codes

B30

Your boiler’s internal computer has encountered a critical error and can no longer control the heating process safely.

High Engineer only £280-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Module
Showing 21–30 of 44
B65

Your boiler is waiting for the ventilation fan to spin up before it can safely light the burner, but it hasn't detected any movement yet.

High Engineer only £180-£350

Parts commonly replaced

  • Fan Assembly
  • Air Pressure Switch
  • PCB
E01

Your boiler is failing to light the gas flame, meaning it cannot provide heating or hot water.

High DIY-safe £100-£280

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob.
  2. Ensure your gas meter has credit if you use a prepay meter.
  3. Press and hold the reset button for five seconds to see if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Sensing Probe
  • PCB

Related codes

E02

Your boiler thinks it sees a flame even though it hasn't started the ignition process yet, which prevents it from firing up for safety.

High Engineer only £120-£350

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E03

Your boiler has shut down because it detected that it was getting too hot, and it has locked itself for safety.

High Engineer only £120-250

Parts commonly replaced

  • Limit Thermostat
  • Water High Limit Sensor
  • Main Heat Exchanger

Related codes

E04

Your boiler’s internal computer has encountered a critical communication error and cannot operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Control Board)
  • Wiring Harness

Related codes

E05

Your boiler's main internal computer has developed a technical fault and can no longer communicate with the rest of the system.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

E32

Your heater has detected a technical fault with its internal temperature sensor and has stopped running for safety.

High Engineer only £120-£200

Parts commonly replaced

  • Duct temperature sensor (NTC thermistor)
  • Sensor wiring harness
E33

Your heater has stopped working because it cannot correctly measure the temperature of the air flowing through the system.

High Engineer only £120-£210

Parts commonly replaced

  • Duct temperature sensor (NTC thermistor)
  • Wiring harness

Related codes

E34

Your boiler has stopped working because it isn't receiving enough electrical power from your home's mains supply.

High Engineer only £100-350

Parts commonly replaced

  • Main PCB
  • Woven Wiring Loom

Related codes

E35

Your boiler is struggling to detect a stable electrical supply from the power grid, which prevents it from operating safely.

High Engineer only £120-350

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • External Power Supply Components

Related codes

Showing 31–40 of 44
E36

Your boiler's internal computer has encountered a memory or processing glitch and cannot operate safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Interface Module

Related codes

E37

Your boiler’s internal computer has encountered a critical error and can no longer communicate with the heating system.

High Engineer only £280-450

Parts commonly replaced

  • Main PCB (Control Board)
  • Wiring Harness

Related codes

E38

Your boiler's internal computer has encountered a critical error and can no longer communicate with the heating system.

High Engineer only £280-500

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Board

Related codes

E39

Your boiler’s computer brain has encountered an internal logic error and can no longer safely operate the appliance.

High Engineer only £280-450

Parts commonly replaced

  • Main PCB (Control Board)
  • Wiring Harness

Related codes

E42

Your boiler’s internal computer has encountered a software or hardware failure and can no longer control the heating process safely.

High Engineer only £280-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness

Related codes

E43

Your boiler's computer brain has encountered a serious internal error and can no longer control the heating process safely.

High Engineer only £280-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

E44

Your boiler's internal thermometer that measures the returning air temperature has developed an electrical fault and is no longer providing a signal.

Low Engineer only £90-160

Parts commonly replaced

  • Return air sensor
  • Wiring harness

Related codes

E45

Your boiler has lost its connection to the sensor that monitors the temperature of the air returning to the unit, causing it to stop running for safety.

High Engineer only £120-210

Parts commonly replaced

  • Return air thermistor
  • Sensor wiring harness
  • Main PCB

Related codes

E46

Your boiler has detected an electrical fault with the sensor that monitors exhaust gases, causing it to shut down for safety.

High Engineer only £120-£200

Parts commonly replaced

  • Flue Gas NTC Sensor
  • Sensor Wiring Harness
  • Main Control Board

Related codes

E47

Your boiler has shut down because it can no longer detect the temperature of the exhaust fumes, preventing it from operating safely.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor (NTC)
  • Wiring harness connectors
  • Control PCB

Related codes

Showing 41–44 of 44
E48

Your boiler has sensed that the exhaust gases are getting too hot and has shut down to prevent internal damage.

High Engineer only £180-450

Parts commonly replaced

  • Main Heat Exchanger
  • Flue NTC Sensor
  • Burner Insulation

Related codes

E62

Your boiler has detected that the fan responsible for clearing exhaust fumes is spinning at the wrong speed, causing the system to shut down for safety.

High Engineer only £250-£450

Parts commonly replaced

  • Combustion Fan Assembly
  • Main Control PCB
E63

Your boiler's computer brain has encountered an internal software or hardware glitch and cannot function safely.

High Engineer only £280-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness

Related codes

E65

Your boiler has stopped working because the internal fan that moves air for the burner is not spinning at the correct speed.

High Engineer only £280-450

Parts commonly replaced

  • Combustion Fan
  • Main Control Board (PCB)
  • Wiring Harness