High
26 on Johnson Starley C16d

Your boiler is struggling to keep its flame lit and has shut down for safety after failing to stay ignited five times in a row.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame lost signal lost 5 times in 4 minutes. Flame sensing error. Failing gas pressures. Fan fault. Flue blockage. Check flame detection lead between sensor and ignition control board. Check the gas supply, does pressure fall when burner fires? Check that flue system is not blocked.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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