High
FAILURE TO LIGHT on Johnson Starley Warmcair DW

Your boiler is not firing up because it isn't receiving the correct signal from your thermostat or internal controllers to start the heating process.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

External controls, port valves, or programmer issues. Includes checks for 230V on display SL and potential display or PCB replacement.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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