High
IGNITION LOCKOUT on Johnson Starley Warmcair DW

Your boiler has tried to start but cannot light the flame, causing it to shut down for safety.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Burner fails to light or extinguish after a few seconds. Includes checks for gas supply, ignition/detection electrode condition and gap, burner tube cleanliness, spark presence, 230V at gas valve, gas valve resistance, and condensate trap or flue blockages.

From this model's manual
Verified against the Johnson Starley Warmcair Dw installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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