High
IGNITION LOCKOUT on Johnson Starley Warmcair DW

Your boiler has tried to start but cannot light the flame, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner fails to light or extinguish after a few seconds. Includes checks for gas supply, ignition/detection electrode condition and gap, burner tube cleanliness, spark presence, 230V at gas valve, gas valve resistance, and condensate trap or flue blockages.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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