High
Error 01 on Johnson Starley Warmcair DW

Your heater is trying to turn on but cannot light the burner, meaning your heating will not work until the system is reset or repaired.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner fails to ignite within 4 minutes (requires RESET)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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