Keston C36p Fault codes & diagnostics

29 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi LPG 36 kW 2016-present

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 25 High 3 Medium

All 29 documented codes

Tap any card for details

E 01

Your boiler is failing to start because it cannot light the internal flame needed to provide your heating and hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead
  • PCB

Related codes

E02

Your boiler has detected a flame signal when it is not supposed to be running, which forces a safety shutdown to prevent any risk.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ignition PCB
  • Gas valve
  • Flame rectification electrode

Related codes

E03

Your boiler has detected that it is running too hot and has automatically switched itself off to prevent any damage or safety issues.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Heat exchanger
  • NTC sensor

Related codes

E04

Your boiler has stopped working because it cannot confirm that the internal fan, which clears exhaust gases, is spinning correctly.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB
E07

Your boiler has detected that the exhaust gases are becoming dangerously hot, so it has safely shut itself down to prevent internal heat damage.

High Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • Flue overheat sensor
  • Temperature thermistor

Related codes

E08

Your boiler is failing to detect the flame correctly, so it has safely shut down to prevent any gas buildup.

High Engineer only £250-450

Parts commonly replaced

  • Control Board
  • Ignition Lead
  • Spark Electrode

Related codes

E09

Your boiler has detected an issue with the internal mechanism that controls the gas supply, meaning it cannot safely start up to provide heat or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • PCB (Main control box)

Related codes

E10

Your boiler's main computer is having trouble communicating, which has caused the system to stop working entirely.

High Engineer only £250-450

Parts commonly replaced

  • Control board
  • Wiring harness

Related codes

E11

Your boiler's internal computer is struggling to confirm the temperature difference between the water leaving and returning to the unit, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Return sensor
  • Wiring harness

Related codes

E12 to E22

Your boiler's internal computer is experiencing a communication error, which has caused it to shut down for safety reasons.

High Engineer only £300-500

Parts commonly replaced

  • Main control board
  • Wiring harness
Showing 11–20 of 29
E23

Your boiler is struggling to detect the correct amount of water inside the system, which is preventing it from firing up.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Pressure transducer

Related codes

E24

Your boiler has detected that you have added water into the system too many times today, which suggests there is a leak somewhere in your radiators or pipework.

Medium Engineer only £120-300

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Automated air vent

Related codes

E25

Your boiler's central computer is struggling to communicate properly, causing the system to shut down for safety reasons.

High Engineer only £250-450

Parts commonly replaced

  • Control board
  • Wiring harness

Related codes

E26

Your boiler is trying to start but the flame is cutting out immediately, which means it cannot safely heat your water or home.

High Engineer only £120-250

Parts commonly replaced

  • Condensate trap
  • Flue seal
  • Gas valve
  • Ignition electrode
E30

Your boiler has lost the ability to detect water flowing through the system, so it has shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness
  • PCB

Related codes

E31

Your boiler has lost the signal from the sensor that monitors the flow of water, meaning it cannot confirm if the system is safe to fire up.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

E32

Your boiler is struggling to accurately measure the temperature of your hot water because a sensor is sending an incorrect signal, meaning you likely have no hot water available.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

E33

Your boiler has lost the connection to the sensor that monitors your hot water temperature, meaning it cannot reliably heat your taps.

High Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

E34

Your boiler is detecting that it isn't receiving enough electricity from your home to operate correctly.

High Engineer only £100-250

Parts commonly replaced

  • PCB
  • Wiring harness
  • Fused spur

Related codes

E35

Your boiler is struggling to detect a steady flow of electricity, which is likely caused by a minor power dip or a faulty electrical connection in your home.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 21–29 of 29
E37

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe

What to check first

  1. Locate the external filling loop, usually found underneath the boiler.
  2. Open the valves slowly to allow mains water into the system while watching the pressure gauge.
  3. Stop when the needle reaches the green zone, typically between 1.0 and 1.5 bar.
  4. Ensure both valves are fully closed and tight.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

E38

Your boiler's electronic control panel is experiencing an internal error and is unable to restart, effectively locking the system for safety.

High Engineer only £300-500

Parts commonly replaced

  • Fascia PCB
  • Control Interface

Related codes

E40

Your boiler has detected that there is too much water inside your heating system, which is causing excess pressure.

Medium DIY-safe £80-120

What to check first

  1. Locate a radiator in your home, preferably one upstairs.
  2. Use a radiator bleed key to gently open the bleed valve.
  3. Release a small amount of water into a cloth or container until the pressure gauge on the boiler front drops to between 1 and 1.5 bar.
  4. Close the valve and check the boiler display to see if the error clears.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor

Related codes

E41

Your boiler's main internal computers have lost their connection, meaning the controls on the front panel can no longer talk to the heating unit.

High Engineer only £150-300

Parts commonly replaced

  • Communication cable
  • Fascia interface board
  • Main printed circuit board (PCB)

Related codes

E43

Your boiler is struggling to read the temperature of the water returning to it because a sensor or its wiring is miscommunicating.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC Sensor
  • Wiring harness

Related codes

E44

Your boiler has lost its connection to the sensor that monitors the temperature of water returning to the unit, causing it to stop operating as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

E45

Your boiler has detected an issue with the sensor that monitors the temperature of the gases leaving your flue, causing it to shut down for safety.

High Engineer only £120-250

Parts commonly replaced

  • Flue sensor
  • Wiring harness

Related codes

E46

Your boiler has lost its connection to a safety sensor that monitors the temperature of the gases leaving your flue, causing the system to stop working as a precaution.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

E99

Your boiler has detected a generic electronic communication failure, meaning the main control board is unable to send or receive signals reliably.

High Engineer only £250-450

Parts commonly replaced

  • Main Control PCB
  • Wiring harness
  • Display interface cable

Related codes