High
E35 on Keston C36p

Your boiler is struggling to detect a steady flow of electricity, which is likely caused by a minor power dip or a faulty electrical connection in your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Mains supply frequency incorrect - There may be a problem with your power supply.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful