High
E31 on Keston C36p

Your boiler has lost the signal from the sensor that monitors the flow of water, meaning it cannot confirm if the system is safe to fire up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow sensor open circuit - check connections to flow sensor are in place

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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