High
E 02 on Keston C55

Your boiler is failing to light because it cannot detect a flame, meaning you currently have no heating or hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No ignition after restart. Check gas supply, gas valve operation and ignitor electrode spark generation

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

E 03View →E 04View →

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