High
E 04 on Keston C55

Your boiler has detected that the power was turned off and back on again while it was already trying to deal with a fault, causing the system to lock itself for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Power has been reset whilst boiler was in lockout

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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