Emergency
E 00 on Keston C55

Your boiler is detecting a flame inside when it should be turned off, which is a safety issue that requires the system to be shut down.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Flame detected when not expected. Check boiler earth and probe condition.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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