Medium
122 on Navien NCM 1130HH

Your boiler's secondary heating zone is failing to reach the required temperature, likely because the system is struggling to circulate heat to a specific part of your home.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Flow temp HC2: Flow temperature set point hc2 not reached

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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