Navien NCM 1130HH Fault codes & diagnostics

96 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 30 kW 2014-2018 Discontinued

Replaced by: NCB500

Download the Navien NCM 1130HH manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
13 Emergency 68 High 9 Medium 6 Low

All 96 documented codes

Tap any card for details

10

Your boiler is struggling to detect the current outdoor temperature, which means it cannot automatically adjust your heating performance to match the weather.

Low Engineer only £100-200 Shared across the range

Parts commonly replaced

  • Outside temperature sensor
  • Wiring harness
20

Your boiler is struggling to accurately read its own internal water temperature, so it has stopped operating to prevent the system from getting too hot.

High Engineer only £120-220 Shared across the range

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness
30

Your boiler is struggling to accurately measure the temperature of the water currently being used to heat your home.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

32

Your boiler is having difficulty reading the temperature of the water flowing through your heating system, which means it cannot safely heat your home or water.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness
40

Your boiler has lost the ability to accurately measure the temperature of the water returning to it, which causes it to shut down for safety reasons.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness
50

Your boiler is struggling to accurately detect the temperature of the hot water it is attempting to supply to your taps.

Medium Engineer only £120-220 Shared across the range

Parts commonly replaced

  • DHW Temperature Sensor
  • Wiring Harness

Related codes

52

Your boiler is having trouble accurately reading the temperature of the hot water it is attempting to supply to your taps.

Medium Engineer only £120-220 Shared across the range

Parts commonly replaced

  • DHW Temperature Sensor
  • Wiring harness
54

Your boiler is struggling to register that you have turned on a hot tap, meaning it won't fire up to heat the water for your shower or kitchen faucet.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • DHW flow sensor
  • Hall effect sensor
  • Flow turbine
60

Your boiler is struggling to detect the temperature in your home because the wall-mounted sensor in your living area has lost communication or developed a fault.

Medium Engineer only £120-220 Shared across the range

Parts commonly replaced

  • Room thermostat
  • Sensor wiring harness
  • PCB communications module
65

Your boiler is having trouble reading the temperature in the second heating zone controlled by an external wall sensor.

Low Engineer only £120-200 Shared across the range

Parts commonly replaced

  • Room thermostat
  • External sensor cable
  • Main control board
Showing 11–20 of 96
68

Your boiler is struggling to read the temperature inside your room correctly because a sensor has developed a fault.

Medium Engineer only £120-200 Shared across the range

Parts commonly replaced

  • Room temperature sensor
  • Wiring loom
  • Main control PCB
73

Your boiler is struggling to accurately measure how much water is inside the system, which is preventing it from firing up safely.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
78

Your boiler is struggling to accurately read how much water is inside its system, so it has safely shut down to prevent any internal damage.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
  • Main PCB

Related codes

81

Your boiler's internal communication system has developed a short circuit, preventing the control board from sending signals to the rest of the unit.

High Engineer only £150-350 Shared across the range

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Communication cable
83

Your boiler's internal communication system has experienced a short circuit, causing the control board to lose contact with essential internal components.

High Engineer only £150-350 Shared across the range

Parts commonly replaced

  • Main PCB
  • Communication wiring harness

Related codes

84

Your boiler's internal communication system is confused because two or more parts are trying to use the same digital identification signal.

High DIY-safe £120-250 Shared across the range

What to check first

  1. Identify all wall-mounted or wireless thermostats connected to your heating system.
  2. Check the configuration settings on each thermostat to ensure they are assigned unique zone addresses.
  3. Restart the boiler and your thermostat(s) to allow them to re-establish a conflict-free connection.

Parts commonly replaced

  • Main PCB
  • Communication cable harness

Related codes

85

Your boiler is having trouble 'talking' to its wireless thermostat, meaning it cannot receive signals to turn the heating or hot water on.

High DIY-safe £120-220 Shared across the range

What to check first

  1. Check that your wireless thermostat controller has fresh batteries installed
  2. Turn the boiler off at the fused spur for 60 seconds and then turn it back on to reset the connection
  3. Ensure there are no new large metal objects or electronic devices placed between the boiler and the thermostat that could block the signal

Parts commonly replaced

  • Wireless receiver unit
  • Main PCB

Related codes

91

Your boiler's computer has lost its internal settings, meaning it cannot remember how to operate correctly and requires a professional to reset or replace the main control board.

High Engineer only £250-450 Shared across the range

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control module

Related codes

92

Your boiler’s internal control system has detected a software or communication error and has safely shut down to prevent further issues.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Control module

Related codes

95

Your boiler's computer system has detected a minor internal processing error that is preventing it from operating correctly.

High DIY-safe £150-300 Shared across the range

What to check first

  1. Switch the boiler off at the fused spur or mains power for 60 seconds
  2. Turn the power back on
  3. Use the control panel to reset the current time and date according to your user manual

Parts commonly replaced

  • Main PCB

Related codes

Showing 21–30 of 96
96

Your boiler has detected a minor internal software error and has automatically reset itself to try and clear the issue.

Low Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Main PCB (Printed Circuit Board)

Related codes

97

Your boiler's computer system has encountered an internal processing error, meaning it cannot safely operate or control your heating and hot water.

High Engineer only £250-500 Shared across the range

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

98

Your boiler is having trouble communicating with an internal control board responsible for managing extra heating system features, which may prevent your heating or hot water from working correctly.

High Engineer only £150-350 Shared across the range

Parts commonly replaced

  • Extension module board
  • Wiring harness
  • Main PCB

Related codes

100

Your boiler's internal computer is detecting a communication conflict because two separate controllers are trying to manage the system at the same time.

Medium Engineer only £120-200 Shared across the range

Parts commonly replaced

  • Main PCB
  • Communication wiring harness

Related codes

102

Your boiler has lost its internal time settings, which usually happens after a power cut or if a tiny backup battery inside the controller has run flat.

Low Engineer only £100-200 Shared across the range

Parts commonly replaced

  • Control PCB
  • Internal backup battery
110

Your boiler is struggling to breathe because its air intake filter is blocked by dust or debris, preventing it from working correctly.

Medium DIY-safe £80-120 Shared across the range

What to check first

  1. Switch off the power supply to the boiler.
  2. Locate the air intake filter housing on top of the boiler.
  3. Remove the filter, clean it gently with a soft brush or vacuum, and reinstall it securely.

Parts commonly replaced

  • Air intake filter
114

Your boiler has detected that the temperature of the exhaust fumes coming out of the flue is too high, so it has safely shut itself down to prevent overheating.

Emergency Engineer only £150-350 Shared across the range

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Ventilation system components

Related codes

116

Your boiler has detected that the exhaust gases are not escaping properly, so it has safely shut itself down to prevent carbon monoxide buildup.

Emergency Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Flue gas temperature sensor
  • Flue assembly seals
  • PCB

Related codes

117

Your boiler has detected that the water pressure inside the system has risen too high, causing it to shut down for safety.

High DIY-safe £90-180 Shared across the range

What to check first

  1. Locate the external filling loop, which is a silver braided hose connecting two pipes near the boiler.
  2. Ensure both valves on the filling loop are firmly closed to stop more water from entering the system.
  3. Bleed one or two radiators in the house to release excess water pressure until the boiler's pressure gauge drops back into the green zone.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Filling loop valves

Related codes

118

Your boiler has stopped working because the amount of water circulating inside the system has dropped below the required level.

High DIY-safe £0-120 Shared across the range

What to check first

  1. Locate the filling loop (a metal braided hose) situated underneath the boiler.
  2. Open the valves on the filling loop slowly until you hear water flowing.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (typically 1.0 to 1.5 bar).
  4. Close both valves firmly and ensure the boiler resets.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

Showing 31–40 of 96
121

Your boiler is struggling to reach the temperature it needs to provide heating and hot water to your home.

High Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Flow temperature sensor
  • Central heating pump
  • PCB

Related codes

122

Your boiler's secondary heating zone is failing to reach the required temperature, likely because the system is struggling to circulate heat to a specific part of your home.

Medium Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Zone valve
  • Circulation pump
  • Temperature sensor

Related codes

127

Your boiler has failed to complete its routine high-temperature cycle designed to prevent bacteria in your hot water tank, likely because the water is not getting hot enough.

Low Engineer only £120-250 Shared across the range

Parts commonly replaced

  • NTC Temperature Sensor
  • Diverter Valve
  • Primary Heat Exchanger
158

Your boiler has detected that water is failing to drain away properly, so it has stopped working to prevent internal flooding.

High Engineer only £120-220 Shared across the range

Parts commonly replaced

  • Condensate trap
  • Condensate pipework
  • Condensate sensor
254

Your boiler has encountered an internal communication error where the main control board is unable to identify or process a specific fault signal.

High Engineer only £150-350 Shared across the range

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

257

Your boiler is struggling to accurately measure its own internal temperature due to a faulty sensor, which has caused it to shut down for safety reasons.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Temperature sensor / Thermistor
  • Wiring harness
260

Your boiler has detected an issue with a temperature sensor in your heating system, which may prevent your radiators from heating up correctly.

Medium Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

265

Your boiler's main control computer is failing to start up properly, meaning the system is currently unable to operate safely or effectively.

High Engineer only £250-450 Shared across the range

Parts commonly replaced

  • BCU (Burner Control Unit)
  • Main PCB

Related codes

267

Your boiler is struggling to ensure the air and gas mixture is correct for safe operation and has temporarily locked out to prevent any risk.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Fan assembly
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

268

Your boiler is having trouble controlling the gas flow needed to heat your water, which means the unit has shut down as a safety precaution.

High Engineer only £250-450 Shared across the range

Parts commonly replaced

  • Gas valve assembly
  • Main control PCB

Related codes

Showing 41–50 of 96
272

Your boiler is not detecting enough air flow to safely release exhaust gases, so it has shut itself down to prevent a hazard.

High DIY-safe £150-350 Shared across the range

What to check first

  1. Locate the external filling loop (a flexible metal or braided hose) connected to the underside of the boiler or nearby pipework
  2. Slowly open the valve(s) on the filling loop to allow water into the system until the pressure gauge reads between 1.0 and 1.5 bar
  3. Close the valve(s) tightly and restart the boiler to see if the fault clears

Parts commonly replaced

  • Air pressure switch
  • Ignition fan/flue fan
  • Flue venting

Related codes

273

Your boiler's computer is having trouble communicating with the sensor that monitors your water pressure, meaning it cannot safely confirm everything is operating as it should.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Pressure sensor
  • Wiring harness
  • Main PCB

Related codes

276

Your boiler has detected that water is not circulating properly through your heating system, so it has safely shut down to prevent overheating.

High Engineer only £150-350 Shared across the range

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • System filter

Related codes

277

Your boiler is failing to detect any water flowing through the hot water system, meaning it will not switch on to heat your taps or shower.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Flow sensor
  • Diverter valve
  • Wiring harness

Related codes

280

Your boiler has detected that an internal component is overheating and has shut itself down to prevent any damage or safety issues.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Heat exchanger
  • Thermal fuse
  • Overheat sensor

Related codes

284

Your boiler has detected that a seal protecting the internal electronics has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Water cooled seal assembly
  • Heat exchanger seal
  • Temperature sensor

Related codes

285

Your boiler has detected an issue with the air supply or exhaust venting system, preventing it from safely clearing waste gases.

Emergency Engineer only £150-350 Shared across the range

Parts commonly replaced

  • Air pressure switch
  • Flue fan assembly
  • Flue pipe seals

Related codes

286

Your boiler has detected an dangerously high temperature inside its internal engine system and has switched itself off to prevent permanent damage.

Emergency Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Temperature sensor
  • Heat exchanger
  • Control board

Related codes

287

Your boiler's internal engine is failing to reach the necessary operating heat during startup, so it has stopped working to prevent potential damage.

High Engineer only £150-350 Shared across the range

Parts commonly replaced

  • Thermocouple sensor
  • CX relay
  • Main PCB

Related codes

289

Your boiler has detected an internal cooling system issue and has automatically shut down to prevent damage from overheating.

High Engineer only £180-350 Shared across the range

Parts commonly replaced

  • Water cooled seal (WCS) thermostat
  • Inner heat exchanger thermostat
  • Wiring harness

Related codes

Showing 51–60 of 96
290

Your boiler has detected an internal cooling system issue and has shut down to prevent potential overheating or mechanical damage.

High Engineer only £180-350 Shared across the range

Parts commonly replaced

  • Water-cooled seal
  • Dynamic absorber assembly
  • Thermostat sensor

Related codes

291

Your boiler has detected an electrical problem or overheating issue near its internal safety seals, causing it to shut down to prevent damage.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Water cooled seal thermostat
  • G83 module
  • PCB

Related codes

292

Your boiler has detected an internal cooling issue and has automatically shut down to prevent damage to its electrical components.

High Engineer only £180-350 Shared across the range

Parts commonly replaced

  • Alternator cooling fan
  • Water cooled seal assembly
  • Thermal cut-out sensor

Related codes

294

Your boiler has detected dangerously high temperatures inside its cooling system and has shut down to prevent permanent damage or a fire hazard.

Emergency Engineer only £250-450 Shared across the range

Parts commonly replaced

  • Water cooled seal assembly
  • Temperature sensor
  • Heat exchanger
  • Engine head gasket

Related codes

299

Your boiler has detected what looks like a flame inside when it should be turned off, which causes it to shut down for safety reasons.

Emergency Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Control PCB

Related codes

300

Your boiler has detected that a critical internal part is not warming up as expected, so it has shut down to protect itself from damage.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Temperature sensor
  • Control board unit
  • Relay assembly

Related codes

302

Your boiler has detected a significant temperature mismatch between its internal sensors, which means it has safely shut itself down to prevent potential overheating.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Thermocouple sensors
  • Wiring harness
  • Main control board (PCB)

Related codes

303

Your boiler's internal management system has detected a critical communication error with the main brain of the unit, causing it to shut down for safety reasons.

High Engineer only £200-450 Shared across the range

Parts commonly replaced

  • Engine Control Unit (ECU)
  • Wiring harness
  • Main PCB

Related codes

305

Your boiler's internal computer is unable to verify the connection to a key component, causing the system to stop working as a precaution.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Wiring harness
  • Main control board
  • Communication cable

Related codes

307

Your boiler has lost its connection to the energy grid while trying to operate independently, causing the system to shut down for safety.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Communication Module
  • Main Control PCB
  • Grid Interface Unit

Related codes

Showing 61–70 of 96
308

Your boiler has detected an internal electrical connection failure that is preventing it from operating safely, which means it will stay locked out until a professional inspects the internal circuitry.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

397

Your boiler is failing to heat up as quickly as it expects to when it first starts, which is preventing it from safely operating.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Temperature Sensor
  • Control Board
  • Heat Exchanger
762

Your boiler has detected that the flue pipe attached to the unit is not pushed in securely enough, causing it to block the system's safety sensors.

High Engineer only £100-200 Shared across the range

Parts commonly replaced

  • Flue seal
  • Flue assembly
E001

Your boiler has detected that it is getting too hot inside, so it has safely shut itself down to prevent any damage.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Flow sensor
  • Circulation pump
  • Heat exchanger

Related codes

E003

Your boiler is trying to start up but is failing to light the flame, which means your heating and hot water have stopped working.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensor

Related codes

E004

Your boiler has detected a flame when it should be switched off, which has caused it to shut down for safety reasons.

Emergency Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Flame rectification probe
  • Gas valve
  • Main PCB

Related codes

E012

Your boiler has detected that the burner flame has gone out unexpectedly, so it has safely shut down to prevent unburnt gas from building up.

High Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Gas valve
E016

Your boiler has detected that it is getting dangerously hot and has shut itself down to prevent any internal damage.

Emergency Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Pump
  • Heat exchanger
  • Flow sensor
  • NTC thermistor

Related codes

E030

Your boiler is overheating because the exhaust gases are hotter than they should be, so it has safely shut itself down to prevent damage.

Emergency Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Exhaust temperature sensor
  • Heat exchanger
  • Main PCB

Related codes

E031

Your boiler has detected that it is running much hotter than it should be and has shut down to prevent damage to itself.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Temperature sensor
  • Primary heat exchanger
  • Pump
  • PCB
Showing 71–80 of 96
E046

Your boiler has sensed that the internal water temperature is dangerously high and has automatically shut itself down to prevent damage.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Heat exchanger
  • High limit thermostat
  • Pump

Related codes

E047

Your boiler has detected that the temperature of the exhaust gases leaving the unit is higher than it should be, so it has shut down to prevent any damage.

Emergency Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Exhaust gas temperature sensor
  • Flue seal
  • Heat exchanger

Related codes

E060

Your boiler is struggling to correctly mix the air and gas needed for combustion, which prevents it from firing up safely.

High Engineer only £180-350 Shared across the range

Parts commonly replaced

  • Venturi assembly
  • Gas valve
  • Fan assembly
E109

Your boiler's air circulation system is not spinning correctly, which is preventing it from safely removing exhaust gases and heating your home.

High Engineer only £200-400 Shared across the range

Parts commonly replaced

  • Fan assembly
  • Printed circuit board (PCB)
  • Wiring harness

Related codes

E110

Your boiler is struggling to breathe properly because it cannot push out exhaust gases or pull in fresh air as it should.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Flue pipe seals
E205

Your boiler has detected an inaccurate temperature reading from the sensor that monitors the water heading to your radiators, causing it to shut down to prevent overheating.

High Engineer only £120-220 Shared across the range

Parts commonly replaced

  • Heating supply thermistor
  • Wiring harness
E218

Your boiler has lost the ability to accurately measure the temperature of the water returning to it, so it has safely shut down to prevent overheating.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Return thermistor
  • Wiring harness
E278

Your boiler is struggling to accurately read the temperature of the water being sent to your radiators, causing it to stop working for your own protection.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Supply thermistor
  • Wiring harness
E279

Your boiler is struggling to accurately read the temperature of the water coming back into it, which is preventing it from heating your home properly.

High Engineer only £120-220 Shared across the range

Parts commonly replaced

  • Return thermistor sensor
  • Wiring harness

Related codes

E291

Your boiler has detected that hot and cold water pipes are likely connected the wrong way around or the internal sensors are misreading the water flow direction.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Flow and return thermistors
  • PCB
  • Wiring harness

Related codes

Showing 81–90 of 96
E302

Your boiler has detected that the water pressure inside the system is too low to run safely, so it has turned itself off.

High DIY-safe £80-150 Shared across the range

What to check first

  1. Locate the external filling loop, which is a silver braided hose connecting two pipes underneath the boiler.
  2. Open the valves at both ends of the filling loop to allow cold mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves tightly to stop the flow of water and ensure the silver hose remains attached but not leaking.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor
E352

Your boiler has detected that the water pressure inside the heating system is too high for it to operate safely.

High DIY-safe £80-150 Shared across the range

What to check first

  1. Locate the external filling loop or internal filling key typically found under the boiler.
  2. Open a radiator bleed valve elsewhere in your home to drain a small amount of water into a container.
  3. Monitor the pressure gauge on the front of the boiler until the needle drops into the green zone (usually 1.0 to 1.5 bar).

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Pressure sensor

Related codes

E353

Your boiler is struggling to detect the water pressure inside the system because the sensor that monitors it is malfunctioning or providing incorrect readings.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
E480

Your boiler is struggling to accurately read the temperature of the water inside the storage tank, which means it cannot heat your water reliably.

High Engineer only £150-250 Shared across the range

Parts commonly replaced

  • Water tank thermistor
  • Wiring harness
E515

Your boiler's internal computer is experiencing a communication or hardware error, which has caused it to shut down to prevent further damage.

High Engineer only £250-450 Shared across the range

Parts commonly replaced

  • Main Control PCB
  • Wiring harness

Related codes

E517

Your boiler's internal computer is confused because its physical configuration switches have been moved or incorrectly set, preventing it from starting safely.

High Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Main PCB
E594

Your boiler's computer memory has encountered a data error, which is preventing the system from starting up or operating correctly.

High Engineer only £250-450 Shared across the range

Parts commonly replaced

  • Main Control Board (PCB)
E615

Your boiler's computer is experiencing a internal electronic glitch that is preventing it from starting up correctly.

High Engineer only £250-450 Shared across the range

Parts commonly replaced

  • Main PCB
  • Control board
E736

Your boiler is struggling to talk to other units in your heating system, likely due to a loose wire or a connection issue between them.

Medium Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Cascade communication cable
  • Communication PCB
E740

Your boiler is struggling to detect the temperature outside, which may cause it to run less efficiently than usual.

Low Engineer only £100-£200 Shared across the range

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring harness
Showing 91–96 of 96
E762

Your boiler has detected that the flue pipe, which carries exhaust gases outside, is not pushed in securely enough to ensure it is safe to operate.

Emergency Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Flue assembly seals
  • Flue connector
  • Vent sensor

Related codes

E777

Your boiler has detected that the water level inside the heating system is too low to run safely, so it has shut itself down to prevent damage.

High DIY-safe £80-150 Shared across the range

What to check first

  1. Check your boiler's pressure gauge on the front panel.
  2. If the needle is below 1 bar, locate the filling loop (usually a silver braided hose under the boiler).
  3. Slowly open the valve to let water in until the needle reaches the green zone (typically 1.5 bar), then close it tightly.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Low water cut-off sensor

Related codes

E782

Your boiler's main control system is having trouble talking to its display panel, which is preventing the unit from starting correctly.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Main PCB
  • Communication cable
  • Display panel
E784

Your boiler has lost the connection to the system that tells it which parts of your home need heating, causing the unit to stop operating correctly.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Zone control module
  • Communication cable
  • Main control board
E786

The boiler is detecting that its front cover is not closed or sealed correctly, which is a safety feature to prevent fumes from leaking into your home.

Emergency DIY-safe Shared across the range

What to check first

  1. Switch the boiler off at the mains power supply
  2. Ensure the front metal cover is properly aligned and pushed fully into place
  3. Check that all clips, screws, or securing magnets are firmly fastened and switch the power back on

Parts commonly replaced

  • Front panel seal
  • Magnetic seal sensor
E788

Your boiler has detected an issue with the way it is managing its gas supply, meaning it has safely shut itself down to prevent it from operating incorrectly.

Emergency Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Gas valve
  • Gas-air ratio controller
  • PCB