Medium
60 on Navien NCM 1130HH

Your boiler is struggling to detect the temperature in your home because the wall-mounted sensor in your living area has lost communication or developed a fault.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Room sensor 1: Fault room temp sensor hc1

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 60: no call-out fees, no surprise bills.

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