Emergency
285 on Navien NCM 1130HH

Your boiler has detected an electrical short circuit on the internal circuit board or main wiring connection.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

285:Alternat SC

From this model's manual
Verified against the Navien/Navien Ncm 1130hh installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Related fault codes

All 77 fault codes on the NCM 1130HH

Seeing a different code? Every code this model can display, in one place.

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