Low
E598 on Navien NCB

Your boiler's internal clock has lost its settings, which is likely preventing the system from running on its programmed schedule.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Abnormal operation: Panel real time clock

From this model's manual
Verified against the Navien Ncb installation & service manual, page 74.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check the time and date settings on the boiler control panelManually reset the clock to the current timePress the reset button to clear the fault codeCheck if the scheduled timer programs need to be re-entered

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related guides you might find useful