High
E615 on Navien NCB

Your boiler's internal computer is experiencing a system error and cannot process commands correctly, meaning it will likely stop working to protect itself.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Abnormal operation: Input and memory (MCU)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful