What the manual says
Manufacturer manualTemperature sensors faulty (DHW and CH sensors)
What causes this fault?
This fault occurs when the boiler's control board can no longer accurately read the temperature because the internal sensors have failed or become disconnected. Over time, these small probes can degrade due to constant heat cycles or moisture, leading them to provide incorrect signals that force the system to shut down for safety.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 20: no call-out fees, no surprise bills.
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