What the manual says
Manufacturer manualCentral Heating NTC Fault
What causes this fault?
This fault occurs when the internal sensor responsible for measuring the temperature of the water in your radiators becomes damaged or develops an electrical glitch. The most common reason is that the sensor has physically degraded or developed a short circuit, preventing it from sending a reliable reading to the boiler’s control board.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like E20: no call-out fees, no surprise bills.
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