High
On Flash On on Potterton Promax HE Store

Your boiler is struggling to accurately measure its own temperature, so it has stopped working to prevent potential damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Go to Thermistor section of the fault finding instructions.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful