High Lockout
E33 on Remeha Quinta 30

Your boiler's computer memory has encountered a software error and cannot confirm its safety settings.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal control box failure (parameters): check parameters and reset.

What causes this fault?

This fault occurs when the boiler's internal computer suffers a communication failure with its memory chip, meaning it can no longer verify its critical safety settings. The most common reason is an electrical glitch or component degradation on the main circuit board that corrupts the saved software parameters. Because the boiler cannot confirm it is operating within safe limits, it automatically shuts down for safety reasons.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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