What the manual says
Manufacturer manualButton fault — verify all control buttons function; check PCB
From this model's manual
Verified against the Sime/Sime Brava One He installation & service manual.
DIY fix possible
Carefully press and release each button on the control panel to see if any are physically stuck or depressed.Gently wipe the control panel with a dry, lint-free cloth to ensure no debris is jamming the buttons.Turn the electrical power to the boiler off and back on again to reset the electronic board.
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
A cover plan would handle faults like AL 42: no call-out fees, no surprise bills.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.
Related fault codes
All 49 fault codes on the Brava One HE
Seeing a different code? Every code this model can display, in one place.