High
AL 74 on Sime Brava One HE

Your boiler has detected an issue with a temperature sensor that monitors the water being sent to your taps or radiators, meaning it cannot accurately gauge the water heat.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault in the 2nd element of the delivery sensor — check second NTC sensor position and wiring

From this model's manual
Verified against the Sime/Sime Brava One He installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like AL 74: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 49 fault codes on the Brava One HE

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful