What the manual says
Manufacturer manualIncorrect positioning of the delivery sensor — verify sensor is correctly attached to delivery pipe
Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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