High
Hb on Unical Alkon C 28 HE

Your boiler has stopped working because it cannot accurately measure the temperature of the water used to heat your radiators.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Heating temperature sensor

From this model's manual
Verified against the Unical Alkon C 28 He installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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