High
F.10 on Vaillant ecoMAX 635

Your boiler has stopped working because a sensor that monitors water temperature has developed an electrical fault.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Short circuit – flow–NTC (< 130 °C) | Cause: NTC– plug shorted to casing, NTC defective

From this model's manual
Verified against the Vaillant Ecomax 613 installation & service manual, page 49.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control board receives an incorrect electrical signal from the sensor that monitors the temperature of the water leaving the unit. The most common reason is that the sensor has failed internally or the protective coating on the connecting wires has worn away, causing an electrical short circuit. When the boiler can no longer accurately track the water temperature, it shuts down immediately as a safety precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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