High
F.63 on Vaillant ecoMAX 635

Your boiler's internal computer brain has developed a memory error and cannot process the instructions needed to run safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

EEPROM error | Cause: Electronic fault

From this model's manual
Verified against the Vaillant Ecomax 613 installation & service manual, page 49.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board suffers a hardware failure, specifically within its internal memory chip. It is essentially a digital communication breakdown where the boiler can no longer store or read the vital settings it needs to operate safely. The most common reason is age-related degradation of the electrical components or a sudden power surge that has corrupted the circuit board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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