Medium Information
S.37 on Vaillant ecoMAX 635

Your boiler is temporarily pausing because the fan speed is not within the required range for a safe startup.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Fan unit waiting period

What causes this fault?

This fault occurs when the boiler's internal computer detects that the fan isn't spinning at the correct speed required to safely clear exhaust gases before ignition. The most common reasons are a buildup of dust or debris within the fan assembly, or a communication error between the fan and the main control board. If the fan cannot reach its target speed, the boiler will temporarily pause as a safety precaution.

This issue can occasionally surface during very windy weather, as extreme gusts can create back-pressure in the flue that interferes with the fan's startup speed.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful