What the manual says
Manufacturer manual"Burner off contact" has responded (e.g. surface-mounted thermostat or condensate pump)
DIY fix possible
Check if you have an external condensate pump plugged into the wall and ensure it has power.Inspect the clear plastic condensate pipe outside or under the boiler to ensure it is not frozen or blocked.If using a condensate pump, check the reservoir for blockages and ensure the outlet tube isn't kinked.
Avoid the next call-out bill
A cover plan would handle faults like S.39: no call-out fees, no surprise bills.
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Related fault codes
All 207 fault codes on the ecoTEC exclusive 835 VUW 356/5-7
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