Vaillant ecoTEC exclusive 835 VUW 356/5-7 Fault codes & diagnostics

144 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2016-present
GC Number 47-044-66
Download the Vaillant ecoTEC exclusive 835 VUW 356/5-7 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF
Other editions of this manual (the one above is 0020193968_05): 0020193968_03 (PDF) Manufacturers revise a model over the years. If your boiler is older than the manual above, an earlier edition may match it better.

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
10 Emergency 85 High 17 Medium 32 Low

All 144 documented codes

Tap any card for details

con

Your boiler's internal computer brain is unable to talk to the front display panel, meaning the system cannot receive instructions to provide heating or hot water.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Display Interface
  • Internal Wiring Loom

Related codes

F.00

Your boiler has lost its connection to an internal temperature sensor, meaning it cannot accurately read how hot it is.

High Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

F.00

Your boiler has lost the connection to the temperature sensor that tracks the flow of water, causing it to stop heating as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC sensor
  • Wiring harness

Related codes

F.01

Your boiler has lost the temperature reading from one of its internal sensors, meaning it cannot safely regulate heat and has temporarily shut down.

High Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

F.01

Your boiler has stopped working because it has lost its connection to a sensor that measures the temperature of the water returning to the system.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

F.02

Your boiler has temporarily stopped working because it has detected a faulty temperature sensor connection linked to its internal hot water storage cylinder.

High Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
  • actoSTOR control board

Related codes

F.02

Your boiler has lost the ability to read the temperature of your hot water supply, which means it has stopped providing hot water to your taps.

High Engineer only £120-220

Parts commonly replaced

  • Hot water NTC sensor
  • Wiring harness
F.03

Your boiler has detected a faulty temperature sensor connection, which usually stops it from working safely.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

F.03

Your boiler has lost communication with the temperature sensor in your hot water tank, meaning it cannot accurately detect when your water is hot enough.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder NTC sensor
  • Wiring harness
F.10

Your boiler has detected a faulty temperature sensor or a wiring problem, meaning it cannot accurately measure how hot the water is.

High Engineer only £100-£200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

Showing 11–20 of 144
F.10

Your boiler has stopped working because it thinks the main water temperature sensor is broken or there is a problem with its internal wiring.

High Engineer only £90-180

Parts commonly replaced

  • NTC flow temperature sensor
  • Wiring harness

Related codes

F.11

Your boiler has detected a faulty temperature sensor or a wiring issue, which means it cannot accurately measure how hot the water is and has stopped working for your safety.

High Engineer only £120-£250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

F.11

Your boiler has stopped working because it cannot correctly read the temperature of the water returning to the unit due to an electrical connection issue.

High Engineer only £90-180

Parts commonly replaced

  • Return temperature sensor (NTC)
  • Wiring harness

Related codes

F.12

Your boiler has detected a faulty temperature sensor and a possible wiring issue, which will cause it to shut down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

F.12

Your boiler has detected a faulty electrical signal related to the sensor that monitors your hot water temperature.

High Engineer only £150-250

Parts commonly replaced

  • Domestic Hot Water NTC sensor
  • Wiring harness
F.13

Your boiler has detected a sensor wiring fault relating to its hot water temperature monitoring.

Medium Engineer only £90-180

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

F.13

Your boiler has detected an electrical fault with the internal sensor that monitors the temperature of its hot water storage tank.

High Engineer only £120-£200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring loom
  • Sensor connection plug

Related codes

F.20

Your boiler has safely shut down because it has detected an electrical safety issue or a faulty temperature sensor inside the unit.

High Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Ignition lead
  • Wiring harness

Related codes

F.20

Your boiler has shut down because it has detected an unsafe increase in internal temperature, likely caused by a sensor fault or an issue with water flow.

High Engineer only £120-£280

Parts commonly replaced

  • NTC Temperature Sensor
  • Overheat Thermostat
  • Circulation Pump

Related codes

F.22

Your boiler has temporarily stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop underneath your boiler or near the hot water cylinder.
  2. Open the valves slowly to let water into the system until the pressure gauge on the front panel reads between 1.0 and 1.5 bar.
  3. Close both valves firmly and check the display to see if the code clears.

Parts commonly replaced

  • Pressure sensor
  • Expansion vessel
  • Isolation valve

Related codes

Showing 21–30 of 144
F.22

Your boiler has stopped working because the water pressure is too low for it to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath or near the boiler.
  2. Slowly open the valve(s) until you hear water entering the system.
  3. Watch the pressure gauge and close the valves once the needle reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop valves
  • Expansion vessel
  • Pressure sensor

Related codes

F.23

Your boiler has stopped working because water is not flowing properly through it, which is usually caused by trapped air, a stuck pump, or incorrect pipe connections.

High DIY-safe £90-250

What to check first

  1. Check your system pressure gauge to ensure it is between 1.0 and 1.5 bar.
  2. Bleed your radiators to release any trapped air in the heating system.
  3. Reset the boiler using the reset button to see if the pump unblocks.

Parts commonly replaced

  • Central heating pump
  • Automatic air vent
  • NTC thermistors

Related codes

F.23

Your boiler has detected that water isn't moving through the system fast enough, causing a large temperature difference that has triggered a safety shutdown.

High DIY-safe £180-450

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar
  3. Restart the boiler using the reset button

Parts commonly replaced

  • Circulation pump
  • NTC Temperature Sensors
  • Main Heat Exchanger (Flushing)

Related codes

F.24

Your boiler has stopped working because water is not flowing properly through it, usually due to trapped air or low system pressure.

High DIY-safe £90-250

What to check first

  1. Check the pressure gauge on the front of your boiler to ensure it is between 1.0 and 1.5 bar.
  2. If the pressure is too low, use the filling loop to top up the system.
  3. Bleed your radiators to release any trapped air and check the pressure again.

Parts commonly replaced

  • Central heating pump
  • Automatic air vent
  • Non-return valve

Related codes

F.24

Your boiler is overheating too quickly because water isn't flowing through the system correctly, often due to low pressure or trapped air.

High DIY-safe £100-£350

What to check first

  1. Check the pressure gauge and top up the water to 1.5 bar if it is too low
  2. Bleed any air from your radiators using a radiator key
  3. Ensure all radiator valves and isolation valves are fully open

Parts commonly replaced

  • Circulation pump
  • Pump capacitor
  • Pressure sensor

Related codes

F.25

Your boiler has temporarily stopped working because it has detected a loose electrical connection or safety sensor issue related to the exhaust flue.

High Engineer only £90-180

Parts commonly replaced

  • Flue gas safety cut-out sensor
  • Wiring harness

Related codes

F.25

Your boiler has detected an internal electrical connection issue that is preventing it from running safely.

High Engineer only £120-£350

Parts commonly replaced

  • Wiring harness
  • Main PCB
  • Flue gas thermostat

Related codes

F.26

Your boiler has detected an issue with the valve that controls the gas supply, meaning it cannot safely ignite to provide heating or hot water.

Emergency Engineer only £150-£350

Parts commonly replaced

  • Gas valve stepper motor
  • Gas valve assembly
  • Wiring harness

Related codes

F.26

Your boiler has detected an issue with the valve that controls the gas supply, meaning it cannot safely start up to provide heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve stepper motor
  • Main PCB
  • Wiring harness

Related codes

F.27

Your boiler has detected moisture or a false flame signal inside the unit and has safely locked itself out to prevent unsafe operation.

High Engineer only £150-£350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Flame Electrode

Related codes

Showing 31–40 of 144
F.27

Your boiler has detected a flame when there shouldn't be one, which has caused the system to shut down for safety.

High Engineer only £150-350

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F.28

Your boiler is failing to light because it cannot detect a successful flame or is not receiving enough gas to start up.

High Engineer only £100-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

F.28

Your boiler is failing to light the gas flame, meaning it cannot provide heat or hot water.

High DIY-safe £90-350

What to check first

  1. Check if your gas emergency control valve (usually by the meter) is in the 'on' position.
  2. If using a prepayment meter, ensure you have sufficient credit and the valve hasn't locked.
  3. Try resetting the boiler by pressing the flame symbol with a cross through it for five seconds.

Parts commonly replaced

  • Ignition lead and electrodes
  • Gas valve
  • Spark generator
  • Printed Circuit Board (PCB)

Related codes

F.29

Your boiler has tried to start up several times but failed to ignite, usually because the gas supply has been temporarily interrupted or the system cannot clear exhaust gases properly.

High Engineer only £120-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead
  • Circuit board (PCB)

Related codes

F.29

Your boiler has lost its flame while running and cannot manage to restart itself, likely due to a temporary interruption in the gas supply or a component failure.

High DIY-safe £100-350

What to check first

  1. Check if other gas appliances, like a hob, are working to ensure gas is reaching the property.
  2. If you have a pre-payment meter, check that you have sufficient credit.
  3. Press the reset button (indicated by a flame symbol with a cross) for one second to see if the boiler restarts.

Parts commonly replaced

  • Ignition lead
  • Ignition electrodes
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F.32

Your boiler has detected an issue with the internal fan that safely removes combustion gases, causing it to lock out for safety.

High Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Main PCB

Related codes

F.32

Your boiler has detected a problem with the fan that safely pushes waste gases out of your home, causing the system to shut down for safety.

High Engineer only £250-£480

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Main PCB (Printed Circuit Board)
F.33

Your boiler has detected an issue with the airflow or flue system, meaning it cannot safely remove combustion gases and has temporarily stopped working.

High Engineer only £150-350

Parts commonly replaced

  • Air pressure sensor
  • Fan
  • Vacuum hose

Related codes

F.33

Your boiler has detected an issue with the airflow system, which means it cannot safely vent exhaust gases, so it has shut down to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure sensor
  • Fan unit
  • Wiring harness
  • Flue seals

Related codes

F.35

Your boiler has detected a blockage or restriction in the pipe that brings in fresh air and removes exhaust gases.

Emergency Engineer only £90-250

Parts commonly replaced

  • Flue terminal
  • Air pressure switch
  • Fan

Related codes

Showing 41–50 of 144
F.35

Your boiler is having trouble breathing because there may be a blockage, damage, or an obstruction in the pipework that vents exhaust gases outside.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue duct seals
  • Air pressure switch
  • Fan assembly
  • Flue terminal

Related codes

F.42

Your boiler has detected an internal configuration issue with the fuel type settings on its main computer board, which requires professional calibration.

High Engineer only £150-350

Parts commonly replaced

  • Coding resistor
  • Main PCB

Related codes

F.42

Your boiler has lost the digital instructions telling it which type of gas it should be using, causing it to stop working for your safety.

High Engineer only £150-300

Parts commonly replaced

  • Coding resistor
  • Main Printed Circuit Board (PCB)
F.49

Your boiler has detected an electrical communication problem in its internal wiring control system, causing it to shut down to protect its internal electronics.

High Engineer only £100-£250

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F.49

There is a communication error between your boiler and its controls, often caused by an electrical wiring fault or a heavy load on the internal data connection.

High Engineer only £90-180

Parts commonly replaced

  • eBUS wiring
  • External controller
  • Printed Circuit Board (PCB)

Related codes

F.55

Your boiler has detected an issue with its internal gas sensor or combustion system and has temporarily locked itself out to keep your home safe.

High Engineer only £150-£350

Parts commonly replaced

  • All-gas sensor
  • Main circuit board
  • Gas valve

Related codes

F.55

Your boiler has detected an issue with the sensor that monitors combustion, meaning it has shut down to keep your home safe.

Emergency Engineer only £180-350

Parts commonly replaced

  • All-gas sensor
  • Wiring harness
  • Main PCB

Related codes

F.56

Your boiler has detected high levels of carbon monoxide inside its casing and has safely shut itself down to protect your home.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Burner
  • Flue seal
  • Air pressure sensor

Related codes

F.56

Your boiler has detected an issue with the fuel-to-air balance that could affect safe operation, so it has safely shut itself down to prevent any risk.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve assembly
  • Wiring harness
  • Air/Gas mixture sensor

Related codes

F.57

Your boiler has detected that an internal component used for safe ignition has become worn or corroded over time.

Medium Engineer only £100-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead

Related codes

Showing 51–60 of 144
F.57

Your boiler has detected that a key ignition component is wearing out, meaning it is struggling to reliably start the flame needed to heat your home.

High Engineer only £150-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead

Related codes

F.61

Your boiler has detected an issue with the internal valve that controls the gas supply, meaning it cannot safely ignite.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve assembly
  • Cable harness
  • Main PCB

Related codes

F.61

Your boiler has detected a technical communication error between the main control board and the gas valve, preventing it from lighting safely.

High Engineer only £180-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F.62

Your boiler has detected an issue with the gas valve not shutting off properly when it should, which requires a Gas Safe registered engineer to inspect for safety.

Emergency Engineer only £200-£400

Parts commonly replaced

  • Gas valve assembly
  • PCB

Related codes

F.62

Your boiler has detected a potential internal gas leak or an electrical failure that stops the gas supply from closing correctly, so it has shut down for safety.

Emergency Engineer only £250-£550

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F.63

Your boiler's main computer control panel has suffered a critical internal memory failure and can no longer process instructions to run your heating system.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)

Related codes

F.64

Your boiler has detected a sudden reading error from one of its internal temperature sensors, causing it to lock out for safety.

High Engineer only £120-250

Parts commonly replaced

  • Flow NTC temperature sensor
  • Return NTC temperature sensor
  • Main PCB

Related codes

F.64

Your boiler has detected an electrical fault within its internal sensors or control board, which has caused the system to shut down for safety.

High Engineer only £120-£450

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Main PCB (Printed Circuit Board)

Related codes

F.65

Your boiler has detected that its internal computer is running too hot and has safely shut down to prevent permanent damage.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Electronics housing
  • Cooling fan

Related codes

Showing 61–70 of 144
F.65

Your boiler’s internal computer brain is overheating, which has caused the system to shut down for safety.

High Engineer only £250-£550

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Display Interface

Related codes

F.67

Your boiler has temporarily stopped working because the internal computer is receiving a confusing signal from the flame sensor.

High Engineer only £150-£400

Parts commonly replaced

  • Main PCB (Circuit Board)
  • Flame sensor electrode

Related codes

F.67

Your boiler's main control board is receiving an incorrect electrical signal from the flame sensor, meaning the system cannot safely confirm if the burner is lit.

High Engineer only £250-£450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring loom
  • Ignition electrode

Related codes

F.68

Your boiler is locking out because the flame inside is flickering or going out unexpectedly, which usually points to an issue with the gas supply, air flow, or waste pipe blockage.

High Engineer only £90-250

Parts commonly replaced

  • Electrodes
  • Gas valve
  • Condensate trap

Related codes

F.68

Your boiler is struggling to keep its internal flame lit steadily, which has caused it to shut down for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap
  • Wiring harness

Related codes

F.70

Your boiler's computer system is confused because internal identification numbers were not properly set up after a recent repair.

Medium Engineer only £90-150
F.70

Your boiler’s internal computer boards are having trouble communicating because they haven't been properly synced or configured to recognize each other.

High Engineer only £90-180

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • User Interface/Display PCB

Related codes

F.71

Your boiler has temporarily stopped working because a sensor that measures water temperature is giving a faulty reading.

High Engineer only £100-200

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

F.71

Your boiler has detected that a temperature sensor is sending a stuck or frozen reading, preventing it from heating your home or water safely.

High Engineer only £95-170

Parts commonly replaced

  • Flow Temperature Sensor (NTC)
  • Sensor Wiring Harness

Related codes

F.72

Your boiler has detected an unusual temperature difference between the water leaving it and the water returning to it, usually due to a faulty reading from the internal sensors.

High Engineer only £120-250

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Return temperature sensor (NTC)

Related codes

Showing 71–80 of 144
F.72

Your boiler has detected that its temperature sensors are giving conflicting or incorrect readings, causing it to shut down for safety.

High Engineer only £120-£220

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Wiring harness

Related codes

F.73

Your boiler's water pressure sensor is failing to communicate properly, which usually means the sensor itself is faulty or has a loose wire.

Medium Engineer only £120-220

Parts commonly replaced

  • Water pressure sensor
  • Pressure sensor wiring harness

Related codes

F.73

Your boiler's internal sensor that monitors water pressure has lost electrical contact or has failed, causing the system to stop working for safety.

High Engineer only £140-£250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
  • Main PCB

Related codes

F.74

Your boiler has detected an electrical fault with the internal water pressure sensor, which means it cannot accurately read the system pressure and has stopped working as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F.74

Your boiler has detected an electrical issue with its internal water pressure sensor, meaning it cannot accurately tell if there is enough water in the system to run safely.

High Engineer only £140-£260

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
  • Main PCB

Related codes

F.75

Your boiler has detected low water pressure or a circulation issue, meaning it cannot safely run the heating or hot water.

High DIY-safe £90-£250

What to check first

  1. Locate the filling loop underneath your boiler.
  2. Open the valves slowly to top up the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves tightly and reset the boiler.

Parts commonly replaced

  • Water pressure sensor
  • Central heating pump

Related codes

F.75

Your boiler has stopped working because it cannot detect the necessary change in pressure when the pump starts up.

High DIY-safe £180-350

What to check first

  1. Check the pressure gauge and top up the water to 1.5 bar if it is low
  2. Reset the boiler by holding the flame/cross button for five seconds
  3. Bleed your radiators to ensure there is no trapped air in the system

Parts commonly replaced

  • Water pressure sensor
  • Circulation pump
  • Expansion vessel

Related codes

F.77

Your boiler has detected an issue with the system that safely removes waste gases or water, meaning it has temporarily stopped working for your safety.

High Engineer only £150-£350

Parts commonly replaced

  • Condensate pump
  • Flue non-return flap
  • Wiring harness

Related codes

F.77

Your boiler is struggling to remove excess water or is experiencing a communication error with an external safety part, causing it to shut down to prevent damage.

High Engineer only £120-280

Parts commonly replaced

  • Condensate pump
  • External accessory module
  • Exhaust gas flap

Related codes

F.78

Your boiler has registered a wiring configuration error related to the hot water sensor when an external control or link box is fitted.

Medium Engineer only £90-180

Parts commonly replaced

  • UK Link Box
  • DHW NTC Sensor
  • Wiring Harness

Related codes

Showing 81–90 of 144
F.78

Your boiler is struggling because it has detected an external control unit connected for hot water, but the required safety link or sensor connection is missing.

Medium Engineer only £120-250

Parts commonly replaced

  • Link wire bridge
  • External hot water sensor
  • PCB

Related codes

F.80

Your boiler has detected a faulty temperature sensor inside its hot water storage cylinder, meaning it may struggle to provide reliable hot water.

Medium Engineer only £120-250

Parts commonly replaced

  • actoSTOR NTC sensor
  • Wiring harness/plug connection

Related codes

F.80

Your boiler is having trouble communicating with the temperature sensor in your hot water storage unit, meaning your water might not heat up correctly.

Medium Engineer only £120-250

Parts commonly replaced

  • actoSTOR NTC sensor
  • Wiring harness
  • Electronic interface module
F.81

Your boiler is struggling to pump hot water to your cylinder, which means your stored hot water is not heating up properly.

High Engineer only £150-300

Parts commonly replaced

  • Cylinder charging pump
  • Pump cable harness
  • Main printed circuit board (PCB)

Related codes

F.81

Your boiler is struggling to heat your hot water tank effectively, causing it to time out before the water reaches the requested temperature.

Medium Engineer only £150-350

Parts commonly replaced

  • Diverter valve
  • Cylinder charging pump
  • Secondary heat exchanger
F.82

Your boiler has detected an electrical fault with a special component inside the hot water cylinder that prevents corrosion, meaning it is either unplugged or damaged.

Medium Engineer only £100-250

Parts commonly replaced

  • External current anode
  • Wiring harness
  • PCB

Related codes

F.82

Your boiler has detected a communication issue with the safety component that prevents internal corrosion, meaning it cannot confirm the tank is protected.

Medium Engineer only £150-250

Parts commonly replaced

  • External current anode
  • PCB wiring harness

Related codes

F.83

Your boiler has detected that the water inside is not heating up as quickly as expected when the burner tries to start.

High Engineer only £120-250

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • Pressure sensor

Related codes

F.83

Your boiler is failing to detect a change in temperature when it tries to fire up, which usually means there is either not enough water circulating inside the system or a sensor isn't reading correctly.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature sensor
  • Central heating pump
  • System bypass valve

Related codes

F.84

Your boiler has detected an unexpected difference in temperature between its internal pipes, usually because the main sensors are misread, incorrectly installed, or mixed up.

High Engineer only £90-180

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • Wiring harness

Related codes

Showing 91–100 of 144
F.84

Your boiler is confused because its temperature sensors are detecting heat patterns that do not match the expected flow of water, often caused by the sensors being swapped or losing contact with the pipes.

High Engineer only £120-250

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • Wiring harness

Related codes

F.85

Your boiler has detected an internal sensor installation error, meaning the temperature monitoring components are incorrectly positioned or wired.

High Engineer only £90-180

Parts commonly replaced

  • Temperature sensors (NTC)
  • Wiring harness

Related codes

F.85

Your boiler is confused because its temperature sensors have likely been swapped or placed on the wrong pipes during installation or a recent repair.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature sensors
  • Wiring harness

Related codes

F.90

Your boiler is temporarily confused and has lost internal communication with one of its connected water storage modules.

Medium Engineer only £90-180

Parts commonly replaced

  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

F.90

Your boiler has lost the digital connection to its hot water storage tank, preventing the two units from communicating properly.

High Engineer only £120-250

Parts commonly replaced

  • Communication wiring harness
  • actoSTOR module PCB
F.94

Your boiler has detected a problem with water flow and pressure sensors, meaning it cannot circulate water safely and has shut down your heating and hot water.

High Engineer only £150-£350

Parts commonly replaced

  • Water pressure sensor
  • Flow sensor
  • Central heating pump

Related codes

F.94

Your boiler's internal water flow sensor is struggling to detect movement, which prevents the unit from starting safely.

High Engineer only £180-350

Parts commonly replaced

  • Flow sensor
  • Pump
  • Wiring harness

Related codes

Showing 101–110 of 144
S.13

Your boiler is struggling to light its flame, which means you may experience intermittent issues with your heating and hot water.

High DIY-safe £120-280

What to check first

  1. Check that your gas pre-payment meter (if you have one) has credit
  2. Ensure your gas stopcock is fully open
  3. Press and hold the 'Flame/Reset' button for 3-5 seconds to attempt a restart

Parts commonly replaced

  • Ignition Electrode
  • Spark Cable
  • Gas Valve

Related codes

S.15

Your boiler is simply finishing a cooling cycle after you have used the hot water taps, which is a normal part of its operation.

Low Engineer only
S.16

Your boiler has detected an issue with the air fan system and has temporarily stopped heating to prevent further damage.

High Engineer only £250-480

Parts commonly replaced

  • Extraction Fan
  • PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

S.17

Your boiler is currently just running its internal pump to move residual heat away from the heat exchanger after a hot water cycle, which is a normal part of its operation.

Low Engineer only
S.22

Your boiler is simply preparing the water pump before sending hot water to your taps, which is a normal part of its startup routine and not actually an error.

Low Engineer only
S.23

Your boiler is currently struggling to light the flame it needs to provide heating and hot water.

High DIY-safe £120-350

What to check first

  1. Check that your prepaid gas meter has credit
  2. Ensure other gas appliances in your home are working
  3. Press the 'Reset' button (flame symbol) on the boiler control panel

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Spark generator

Related codes

Showing 111–120 of 144
S.25

Your boiler is currently just finishing a routine cooling-down process after providing hot water and should return to normal operation shortly.

Low Engineer only
S.26

Your boiler's fan is attempting to spin, but the electronic control board isn't receiving the correct signal back to confirm it is working properly.

High Engineer only £250-550

Parts commonly replaced

  • Fan assembly
  • Main PCB
  • Wiring harness

Related codes

S.27

Your boiler is simply finishing its cooling cycle after providing hot water and is operating exactly as it should.

Low Engineer only
S.30

Your boiler is temporarily paused because your wall thermostat or heating controller is telling it not to send heat to your radiators.

Low DIY-safe

What to check first

  1. Check your wireless or wired room thermostat to ensure it is switched on and calling for heat.
  2. Turn the target temperature up higher than the current room temperature to see if the boiler fires up.
  3. Replace the batteries in your wireless room thermostat if it has a low battery warning.

Parts commonly replaced

  • Room thermostat
  • Wireless receiver

Related codes

S.31

Your boiler is simply resting because your heating controls are currently switched off or set to summer mode, meaning no heat is needed right now.

Low DIY-safe

What to check first

  1. Check your room thermostat or central heating programmer to see if the heating is turned off or set below room temperature.
  2. Verify that your system controls are not currently set to summer mode or eco mode.
  3. Increase the target temperature on your thermostat to see if the boiler fires up.

Related codes

S.32

Your boiler is temporarily paused because the internal fan isn't spinning at the correct speed to safely clear exhaust fumes.

High Engineer only £180-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Air pressure switch

Related codes

S.33

Your boiler is temporarily pausing its operation because it has detected a drop in the internal airflow pressure.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Air pressure sensor
  • Printed Circuit Board (PCB)
  • Flue terminal blockage

Related codes

Showing 121–130 of 144
S.34

Your boiler has temporarily fired up its internal frost protection system to prevent the pipes from freezing during cold weather.

Low Engineer only
S.36

Your boiler has temporarily blocked heating mode because the room thermostat or smart controller is currently set to an invalidly low temperature.

Low DIY-safe

What to check first

  1. Locate your main room thermostat or smart heating controller (such as a Vaillant vSMART or eBUS control).
  2. Check the current target temperature setting on the display.
  3. Increase the temperature setting above 20°C to lift the heating block.

Related codes

S.37

Your boiler has temporarily paused because it detected a problem with the internal fan that safely pushes harmful gases out of your home.

High Engineer only £150-350

Parts commonly replaced

  • Flue gas fan
  • Printed Circuit Board (PCB)
  • Air pressure switch or sensor

Related codes

S.39

Your boiler has temporarily paused heating because a safety switch, such as the one connected to your condensate drain pump, has triggered to prevent a water overflow.

Medium DIY-safe £90-180

What to check first

  1. Check if you have an external condensate pump plugged into the wall and ensure it has power.
  2. Inspect the clear plastic condensate pipe outside or under the boiler to ensure it is not frozen or blocked.
  3. If using a condensate pump, check the reservoir for blockages and ensure the outlet tube isn't kinked.

Parts commonly replaced

  • Condensate pump
  • External condensate pipe insulation
  • Surface-mounted safety thermostat

Related codes

S.40

Your boiler has detected a minor performance issue and is operating in a temporary energy-saving mode to ensure it keeps running safely while limiting output.

Low Engineer only £120-250

Parts commonly replaced

  • NTC thermistor
  • Flow sensor
  • Main PCB

Related codes

S.41

Your boiler has detected that the water pressure is too high, often caused by the filling loop being left open or a fault in the expansion system.

Medium DIY-safe £80-250

What to check first

  1. Check that the silver braided filling loop valves are tightly closed
  2. Bleed water from a radiator using a radiator key to reduce the pressure
  3. Monitor the pressure gauge to ensure it returns to between 1.0 and 1.5 bar
  4. Reset the boiler once the pressure is within the normal range

Parts commonly replaced

  • Expansion Vessel
  • Filling Loop Valve
  • Pressure Relief Valve (PRV)

Related codes

S.42

Your boiler has paused its heating because a safety sensor has detected a potential blockage in the waste water removal or the exhaust safety flap.

High Engineer only £90-250

Parts commonly replaced

  • Condensate pump
  • Flue non-return flap
  • VR40 multi-functional module

Related codes

S.46

Your boiler has temporarily lowered its heating output to prevent the flame from going out completely, usually due to a minor combustion issue.

Low Engineer only £100-250

Parts commonly replaced

  • Gas valve
  • Electrodes
  • Burner seal

Related codes

S.53

Your boiler has temporarily paused to protect itself because the water is not flowing properly between the pipes, usually due to low pressure or trapped air.

Medium DIY-safe

What to check first

  1. Check your boiler's pressure gauge to see if it has dropped below 1 bar.
  2. Use the filling loop or key underneath the boiler to top up the pressure to between 1 and 1.5 bar if it is low.
  3. Bleed your radiators starting from the bottom floor upwards to release any trapped air.
  4. Reset the boiler once the pressure and air issues have been sorted.

Parts commonly replaced

  • Water pressure sensor
  • Circulating pump
  • Automatic air vent

Related codes

S.54

Your boiler has temporarily paused to protect itself because the water pressure inside is too low, or water isn't flowing properly through the system.

High DIY-safe

What to check first

  1. Check your boiler's pressure gauge on the front panel to see if it reads below 1 bar.
  2. Use the internal filling loop hoses or key under the boiler to top up the system until the pressure reaches between 1 and 1.5 bar.
  3. Reset the boiler using the reset button if it does not automatically resume heating.

Parts commonly replaced

  • Pressure sensor
  • Water pump
  • Automatic air vent

Related codes

Showing 131–140 of 144
S.55

Your boiler is temporarily pausing its operation to allow its internal safety sensor to check the air quality before it starts up again.

Low Engineer only £100-250

Parts commonly replaced

  • CO sensor
  • Main PCB

Related codes

S.56

Your boiler has temporarily paused its operation because it detected high levels of combustion byproducts, and it is waiting safely until it is clear to try again.

Emergency Engineer only £100-£250

Parts commonly replaced

  • Flue assembly
  • Gas valve
  • Burner seal
  • Air pressure switch

Related codes

S.57

Your boiler has temporarily paused because an internal self-check didn't finish properly, but it has switched to a backup mode to keep you warm while it waits to try again.

Low Engineer only

Parts commonly replaced

  • Gas valve
  • Main PCB

Related codes

S.58

Your boiler has temporarily reduced its power because it is detecting unusual air movement or wind pressure in the flue system, likely due to external weather conditions.

Low Engineer only

Parts commonly replaced

  • Flue terminal
  • Air pressure switch
  • Fan assembly

Related codes

S.59

Your boiler has paused because the flow of water moving through the system has dropped too low to operate safely.

Medium DIY-safe £90-250

What to check first

  1. Check that all your radiator valves are fully open to allow water to circulate freely.
  2. Check the boiler pressure gauge on the front display and top it up to around 1.0 to 1.5 bar using the filling loop if it is too low.
  3. Bleed your radiators to release any trapped air that might be blocking the water flow.

Parts commonly replaced

  • Automatic bypass valve
  • Circulation pump
  • Flow sensor

Related codes

S.76

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £0-£120

What to check first

  1. Locate the filling loop (usually two silver braided hoses under the boiler).
  2. Open the valves slowly to allow water into the system until the pressure gauge on the front reads between 1.0 and 1.5 bar.
  3. Close both valves tightly and restart the boiler.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Pressure sensor

Related codes

S.86

Your boiler is reminding you that its internal water flow sensor needs a routine check or service.

Low Engineer only £100-200

Parts commonly replaced

  • Vortex sensor
  • Flow sensor harness

Related codes

S.88

Your boiler is currently running an automatic program to clear air bubbles out of the internal pipework and does not require a repair.

Low DIY-safe

What to check first

  1. Wait approximately 5 to 10 minutes for the purge cycle to finish automatically.
  2. Ensure all radiator valves are open to help move air through the system.
  3. Check that the boiler pressure is between 1.0 and 1.5 bar on the display.

Related codes

S.92

Your boiler is currently running a routine check of the water flow inside the system to ensure it is operating safely and effectively.

Low Engineer only
S.93

Your boiler is temporarily running through a routine check of its exhaust gases, so you just need to wait a few moments for it to finish.

Low DIY-safe

What to check first

  1. Wait a few minutes for the boiler to complete its internal testing programmes automatically.

Related codes

Showing 141–144 of 144
S.96

Your boiler is performing a routine diagnostic test on its internal temperature sensors, which temporarily pauses the heating.

Low Engineer only

Parts commonly replaced

  • Return temperature sensor
  • NTC thermistor

Related codes

S.97

Your boiler is currently running a brief self-test on its water pressure system and temporarily pausing heating until the check is complete.

Low DIY-safe

What to check first

  1. Wait a few minutes for the boiler to complete its automated test cycle.
  2. Check the digital display to see if the code clears itself or changes to a different message.
  3. If the code persists for more than 15 minutes, try restarting the boiler.

Parts commonly replaced

  • Water pressure sensor
  • Main printed circuit board (PCB)

Related codes

S.98

Your boiler is temporarily running a self-test on its internal temperature sensors, which pauses your heating until the check is finished.

Low Engineer only

64 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

P.00 Diagnostic Your boiler is currently running an automated self-cleaning cycle to remove air bubbles from the pipes and is not experiencing a fault. P.01 Diagnostic Your boiler is currently running a professional testing cycle to check it is functioning at full power after ignition, so no immediate action is required. P.02 Diagnostic Your boiler is currently performing a brief automatic test to ensure it can run safely at its lowest power setting. P.04 Diagnostic Your boiler has entered a configuration mode that resets its internal central heating settings back to their original factory defaults. P.06 Diagnostic Your boiler is currently in a manual setup mode used for filling the system with water, rather than a standard heating mode. P.14 Diagnostic Your boiler is currently performing an automatic internal recalibration to ensure it burns gas safely and efficiently for your hot water. S.00 Status Your boiler is currently in standby mode because it has not received an instruction from your thermostat to provide heating or hot water. S.01 Status Your boiler is currently just in the process of starting up its internal air fan before it begins heating your home. S.2 Status Your boiler is currently warming itself up and checking that water is flowing correctly before it starts heating your home. S.02 Status Your boiler is simply preparing its internal pump before starting the process of heating your radiators; this is a normal operational status, not a fault. S.3 Status Your boiler is currently going through its starting sequence and is trying to ignite the flame to provide heating or hot water. S.03 Status Your boiler is currently trying to light the flame to start heating your home or water. S.04 Status Your boiler is currently performing a routine self-test or measurement, which is a normal part of its operational cycle. S.05 Status Your boiler is simply finishing its normal cooling process after the heating has turned off, so there is no need to worry. S.06 Status Your boiler's fan is currently running to clear out any leftover gases after a heating cycle, which is a normal part of the cooling-down process. S.07 Status Your boiler is perfectly healthy and is simply circulating water around your radiators after the heating has switched off to ensure the system cools down safely. S.08 Status Your boiler is perfectly fine; it is currently in a brief, mandatory rest period to prevent the system from turning on and off too frequently. S.09 Status Your boiler is currently running a pre-programmed testing sequence rather than a standard heating cycle, which usually happens automatically after a service or reset. S.10 Status Your boiler has detected that you have turned on a hot water tap and is currently working to provide hot water to your home. S.11 Status Your boiler is currently preparing to fire up by starting its internal fan, which is a normal part of the ignition process. S.13 Status Your boiler is struggling to light its flame, which means you may experience intermittent issues with your heating and hot water. S.14 Status Your boiler is operating normally and is currently heating up water for your taps or shower. S.15 Status Your boiler is performing a self-check to ensure water is moving correctly and the fan is working before it attempts to ignite. S.16 Status Your boiler has detected an issue with the air fan system and has temporarily stopped heating to prevent further damage. S.17 Status Your boiler is simply finishing its normal cooling cycle after you have finished using hot water and does not indicate a fault. S.19 Status Your boiler is currently running a brief internal testing sequence to check hot water settings and will return to normal operation by itself. S.20 Status Your boiler is not broken; it is simply letting you know it is currently busy heating up your hot water cylinder or keeping its internal hot water supply ready for use. S.21 Status Your boiler is currently going through its normal starting sequence to begin heating your water. S.22 Status Your boiler is preparing to heat your tap water by moving the pump into position; this is a normal operational state and not an actual fault. S.23 Status Your boiler is currently struggling to light the flame it needs to provide heating and hot water. S.24 Status Your boiler is currently operating normally and is in the process of heating your radiators. S.25 Status Your boiler is pausing briefly to check the water flow and fan speed are working correctly before it tries to fire up. S.26 Status Your boiler's fan is attempting to spin, but the electronic control board isn't receiving the correct signal back to confirm it is working properly. S.27 Status Your boiler is currently cooling down after finishing a hot water cycle and is operating exactly as it should. S.28 Status Your boiler is temporarily pausing its heating cycle to prevent it from switching on and off too frequently after a short period of use. S.29 Status Your boiler is currently running an internal testing procedure for your hot water system and is not actually broken. S.30 Status Your thermostat has told the boiler to stay switched off because your home has reached the requested temperature or a timer has kicked in. S.31 Status Your boiler is currently set to its summer setting or is being told by your thermostat not to turn on the heating because it thinks the house is warm enough. S.32 Status Your boiler has temporarily paused operation because it detected unusual airflow that could lead to freezing or a fan issue. S.33 Status Your boiler is temporarily pausing because its internal safety sensors detect that the airflow needed to burn fuel safely is not moving correctly. S.34 Status Your boiler has noticed the temperature is very cold and has automatically turned itself on to prevent the internal pipes from freezing. S.36 Status Your temperature settings are too low for the boiler to start heating, so the system is currently on standby. S.37 Status Your boiler has temporarily stopped because it cannot get the internal fan spinning at the correct speed to safely clear exhaust gases. S.39 Status Your boiler has temporarily shut down because an external safety device, such as a condensate pump or an overheat sensor, has told it to stop running to prevent damage. S.40 Status Your boiler has detected a minor hiccup and is running in a limited mode to keep you warm while it monitors itself. S.41 Status Your boiler has too much water in the system, which is causing high pressure and has triggered a safety shutdown to protect the components. S.42 Status Your boiler has paused operation because it cannot safely clear waste gases or discharge wastewater produced during the heating process. S.46 Status Your boiler is struggling to keep its flame steady while running at a very low power setting and has temporarily shut down to protect itself. S.53 Status Your boiler has temporarily paused because the water is not flowing through the system fast enough, causing it to heat up too quickly. S.54 Status Your boiler has temporarily paused itself because it detected that the water temperature is rising too quickly, suggesting there isn't enough water circulating through the system. S.55 Status Your boiler is undergoing a mandatory safety check of its internal air quality sensors and is briefly pausing to ensure it is operating safely. S.56 Status Your boiler has detected high levels of carbon monoxide and has automatically paused operation to keep you safe while it waits for the fumes to clear. S.57 Status Your boiler is currently taking a short break to automatically re-calibrate its internal settings, during which it will temporarily pause heating and hot water production. S.58 Status Your boiler has detected unusual airflow patterns, likely caused by strong winds outside, and has temporarily limited its heat output to keep the system stable and quiet. S.59 Status Your boiler is temporarily pausing because it cannot detect enough water flowing through the system to heat it safely. S.76 Status Your boiler has detected that the water level inside the heating system has dropped too low and needs to be topped up to function correctly. S.86 Status Your boiler has reached its scheduled maintenance interval and is reminding you that it is time for a professional annual service to ensure the internal water flow sensor is functioning correctly. S.88 Status Your boiler is currently running an automated air-removal cycle to clear trapped air from the system, which is a normal process after maintenance or a power restart. S.92 Status Your boiler is currently running an automatic internal test to check that water is flowing correctly through the system. S.93 Status Your boiler is currently running an internal calibration check and is simply waiting for a few more minutes to complete its automatic system health test. S.96 Status Your boiler is performing a self-diagnostic check on its internal temperature sensors and has temporarily paused heating until it confirms everything is working correctly. S.97 Status Your boiler is currently performing a self-test of its internal pressure sensor and has temporarily paused heating until it finishes. S.98 Status Your boiler is temporarily pausing to double-check that its internal temperature sensors are reading correctly before it starts heating your home. S.99 Status Your boiler is currently performing an automatic internal check and is not experiencing a fault.

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.